Legal

Terms of Service

Plain English. No surprises. Last updated May 2026.

1. The Deposit

  • 50% deposit is required to begin work.
  • Deposit is non-refundable once work has started.
  • If we cannot complete your project, the deposit is refunded in full.

2. The Brief

  • Client must complete the brief form within 5 days of payment.
  • If the brief is not received within 5 days, the project is paused.
  • Work begins only after the brief is received.

3. Revisions

  • Starter: 1 round of revisions.
  • Standard: 2 rounds of revisions.
  • Identity: 3 rounds of revisions.
  • Revisions beyond the included rounds are charged at £75/hour.

4. Timeline

  • Starter: 5 working days from brief received.
  • Standard & Identity: 7 working days from brief received.
  • Custom projects: timeline agreed separately.
  • Timeline may extend if client delays feedback.

5. Final Payment

  • The remaining 50% is due before the site goes live.
  • The site is not transferred until full payment is received.

6. Ownership

  • Upon full payment: all code, domain setup, and content belongs to the client.
  • GetWebPage retains the right to show the completed project in our portfolio.

7. Hosting

  • First year of hosting is included with every package.
  • After year one: client arranges their own hosting, or pays £15/month for ongoing maintenance.

8. Contact

GetWebPage is a trading name of OPTIFLOW LABS LTD
Registered in England and Wales